Reimbursement
agents are available Monday through Friday from 9:00am - 6:00pm ET to assist you with
coverage and reimbursement issues related to certain GSK products.
Phone: 1-800-745-2967
Fax: 1-866-216-5292
Please have the following information available when
calling the GSK Reimbursement Resource Center:
- Patient Name, Address, and Phone Number
- Subscriber Name, Address, and Phone Number (if different
from patient)
- Healthcare Provider Name, Address, and Phone Number
- Name and Phone Number of Insurer(s)/Payer(s)
- Policy ID Number(s)
- Employer and Group ID Number
- Name, Dose, and Strength of GSK Drug
- Copy of Insurance Card (if applicable)
Some of the information elements listed
above will not be applicable in all situations. Patients will be required
to sign a written release
of medical information and authorization statement in order for
GlaxoSmithKline to provide patient-specific assistance.
For non-reimbursement issues related to GlaxoSmithKline
within the United States, please call the GSK Customer Response Center at 1-888-825-5249,
or visit http://us.gsk.com/.